नागरिक आवाज — CivicVoice

Report Local Issues.
Track Their Progress.

Small actions create better neighbourhoods. Snap a photo, report an issue, and follow up with your ward office — all in one place.

Report an Issue Explore Community Feed

Issues Reported

from potholes to water leaks

Issues Resolved

track record of action

Wards Covered

across Kathmandu valley

Community Members

neighbours helping neighbours

Recent Community Reports

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Ward-wise Activity

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How It Works

Report an Issue

Snap a photo, pin the location, describe what's wrong.

Community Verification

Neighbours verify and upvote reports to prioritise what matters.

AI Moderation

AI scans each report for harmful content before it reaches officials.

Official Review

Your ward office reviews, assigns a team, and posts updates.

Resolution

Issue resolved and closed — publicly visible for accountability.

How to Report an Issue

Capture Evidence

Take clear photos or a short video of the issue. Good evidence helps ward officials assess the problem quickly.

Pin the Location

Use the interactive map to mark the exact spot. Include a nearby landmark or street name for reference.

Describe the Issue

Select a category, set the priority level, and add a brief description. Be specific about the problem and its impact.

Submit Report

Review your report and submit. It is sent directly to your ward office and appears in the community feed.

Track Progress

Get notified when your report is reviewed, assigned, or resolved. You can follow updates in real time.

Start a Report Now

Browse by Category

Road Damage Street Lights Waste Management Water Supply Traffic Environment Public Health Infrastructure Public Safety Others

Our Mission

Making Kathmandu
more responsive,
one report at a time

CivicVoice connects residents with their ward offices to report, track, and resolve community issues. Every report is publicly trackable, every ward office is held accountable, and every neighbour can contribute.

Transparency — every report publicly trackable

Accountability — clear response timelines for ward offices

Community — neighbours prioritising what affects everyone

Official Notices

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See what's happening around you

Browse live reports across all 32 wards of Kathmandu. Zoom in to see issues near your neighbourhood.

Open Map

Emergency Contacts

Police100emergency@nepalpolice.gov.npnepalpolice.gov.np

Fire Brigade101——

Ambulance102——

Electricity1150info@nea.org.npnea.org.np

Water Supply103info@kathmanduwater.orgkathmanduwater.org

Municipality145info@kathemun.gov.npkathemun.gov.np

Women Helpline1145——

Child Helpline1098——

Disaster Hotline1199——

Common Questions

How do I report something in my ward?

Hit "Report an Issue" from the sidebar or homepage. Snap a photo, drop a pin on the map, pick a category, and send. It goes straight to your ward office and shows up in the community feed.

How long do issues usually take to fix?

Depends on what it is. A broken street light might get fixed in a few days. A damaged road can take weeks. Every report shows its status — Open, In Progress, or Resolved — so you always know where things stand.

Can I report without giving my name?

Yes. Just check "Report Anonymously" when submitting. Your name stays hidden from other users. Ward officials will still be able to contact you if they need to follow up.

How do I check what happened to my report?

Go to "Submit Report" and click "View Your Reports." Every report shows its current status, and you will get notified when something changes.

Who actually handles the reports?

Your ward office reviews and assigns each report to the right department. They handle the work and update the status so everyone can see the progress.

Report Local Issues.Track Their Progress.